BISP WhatsApp control roomBISP WhatsApp control room

Reactivation of BISP WhatsApp Control Room

The Benazir Income Support Program (BISP) has taken a significant step towards improving its services by reintroducing the BISP WhatsApp Control Room. This initiative, led by BISP Chairperson and Federal Minister Ms. Shazia Marri, aims to streamline the process of addressing complaints and concerns of beneficiaries. Through the innovative use of BISP WhatsApp beneficiaries across different provinces of Pakistan can now easily register their complaints without the need to visit physical offices or endure lengthy queues. This article explores the significance of this development and its potential impact on enhancing the effectiveness of social support programs.

One of the persistent challenges faced by social support programs is the effective resolution of beneficiary complaints. With the revival of the BISP WhatsApp Control Room, this challenge is being tackled head-on. Beneficiaries who encounter issues related to receiving financial assistance through the BISP can now conveniently register their complaints through WhatsApp. This proactive approach demonstrates the program’s commitment to ensuring that those in need receive the assistance they are entitled to without unnecessary hurdles.

Province-Specific Numbers

To cater to the diverse geographic distribution of beneficiaries, the BISP WhatsApp Control Room has assigned dedicated WhatsApp numbers for different provinces. This tailored approach enables beneficiaries to register complaints in a language they are comfortable with and receive assistance that aligns with their regional needs. The following are the province-specific BISP WhatsApp numbers.

BISP Punjab WhatsApp Control Room

If you reside in Punjab and encounter difficulties in accessing your assistance funds from the Benazir Income Support Program, there’s a convenient solution at your fingertips. By texting on 0325-5365520 through WhatsApp, you can initiate the complaint process and receive assistance tailored to Punjab’s context.

BISP Sindh WhatsApp Control Room

Sindh’s beneficiaries of the BISP now have an accessible means to address their financial aid concerns. By reaching out on WhatsApp at 0325-5365473, residents can ensure that their issues are swiftly attended to, reflecting the program’s commitment to efficiency and responsiveness.

BISP Balochistan’s WhatsApp Control Room

For Balochistan’s residents relying on support from the Benazir Income Support Program, the new initiative offers an uncomplicated way to tackle any hurdles. Through BISP WhatsApp at 0325-5365469, beneficiaries can lay their complaints and pave the way for improved assistance experiences.

BISP KPK, AJK, and Gilgit-Baltistan WhatsApp Control Room

Beneficiaries from Khyber Pakhtunkhwa, Azad Jammu and Kashmir, and Gilgit-Baltistan now possess an effective channel to voice their concerns. By utilizing WhatsApp and contacting 0325-5365476, residents can ensure that their issues with assistance funds are promptly resolved.

Empowering Beneficiaries Through Technology

This move by BISP to provide dedicated BISP WhatsApp number for each province signifies a shift towards more accessible and responsive assistance services. By eliminating the need for physical visits and lengthy administrative processes, BISP is empowering beneficiaries with a direct, instant connection to the program.


The province-specific WhatsApp complaint numbers introduced by BISP underscore a commitment to improving beneficiary experiences and responsiveness. This innovative approach brings assistance closer to those who need it and sets a promising precedent for similar initiatives across social support programs. Through these accessible channels, BISP is not only addressing concerns but also fostering trust and transparency with the beneficiaries it serves.

The reintroduction of the BISP WhatsApp Control Room with online functionality offers several noteworthy benefits. First and foremost, it empowers beneficiaries to voice their concerns and seek resolutions without unnecessary bureaucratic hurdles. This approach aligns with the principles of transparency, accountability, and citizen-centric governance.Furthermore, the BISP WhatsApp Control Room initiative sets a precedent for leveraging technology to enhance the effectiveness of social support programs. As other programs and agencies observe the positive outcomes of this approach, it might inspire them to adopt similar strategies for improving their own services.

By Admin

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